My Cloud OS 5: Create a Backup share and TURN OFF "Mobile and Web Access" to prevent the Indexing and Generating Previews of backup content.įor more information, please refer to Answer ID 29513: My Cloud OS 5: Configure as a Third Party Software Backup Target.The share must be set to READ/WRITE for Acronis backups.If Rescue Media does not see your NAS, please refer Answer ID 29386: Acronis True Image Rescue Media Cannot Find My NAS.If Acronis True Image for Western Digital cannot be installed, please refer Answer ID 31822: Acronis True Image for Western Digital: Product Activation Required.A drive may not be detected if it is connected to a RAID port, even if it is not configured as a RAID in various motherboards.A drive may not be detected by Acronis True Image for Western Digitalįor more information, please refer to Answer ID 15481 Acronis True Image for Western Digital Does Not See My Drive.A Western Digital drive or USB device must be inside or attached to the computer.Acronis True Image for Western Digital Edition does not support the backup of internal drives on a Windows PC configured in a RAID.My Cloud Home and Duo are Not Supported!.My Cloud OS 5 the SMB (Server Message Block) protocol needs to be set to SMB2, SMB3, Please refer to Answer ID 29958: How to Change Windows Samba (SMB) Protocol Version on My Cloud OS 5.Ensure Acronis True Image for Western Digital is closed and not running, before starting with the Cleanup Utility.Uninstall and Remove any other Acronis Software before using the utility. Other Acronis products installed will be damaged by the utility.Acronis Secure Zone must be removed before using the utility.Acronis Startup Recovery Manager must be deactivated before using the utility.Ensure that there is a backup copy of the drive and data. Steps to deactivate Startup Recovery Manager, remove Secure Zone and run the Cleanup Utility are included in Acronis Support Knowledge Base Article: 48668: Acronis True Image: Cleanup Utility If the product fails to be removed using Windows Add/Remove Programs, an Acronis Cleanup Utility can be used.Windows 10: click Start > Settings > System > Apps > Acronis True Image for Western Digital > Uninstall.Windows 11: click Start > Settings > Apps > Apps and Features > Acronis True Image for Western Digital > Uninstall.Remove Acronis True Image for Western Digital for Windows Uninstall Acronis again using the below steps for Windows.Stop Acronis True Image for Western Digital and ensure it is not open and running.Set all configured Backup Jobs to Do Not Schedule to stop and/or pause jobs.Backup and Restore to a WD Network Attached Strorage (NAS).Backup and Restore to a WD Direct Attached Storage (DAS).Acronis True Image for Western Digital User Manual.Configure backups using Acronis True Image for WD using the following resources.When completed, click Next when it appears. Acronis will start the installation and a progress bar will be displayed.Acronis True Image for Western Digital will then display its installation screen.Open the unzipped folder and double click on the AcronisTrueImageWD file to install.It will not backup or pull data hosted remotely in Cloud Services such as Dropbox, Box, Google Drive, OneDrive. When using with the My Cloud NAS products, the software must be running from an operating system on the same local network.Īcronis True Image for Western Digital will only backup files and folders physically stored on the local drive. Use of this software requires download and installation to a system connected to at least one of the compatible Western Digital (WD, SanDisk, G-Technology) storage products. This offer may not be combined with other offers and is subject to change. This software is available only under a limited time offer and must be redeemed by download and install within 90 days of purchase or by December 31, 2023, whichever is earlier. Download Acronis True Image for Western Digital software.ĭownload of this software provides a 5-year license to use it with your compatible drive.If Acronis True Image for Western Digital cannot be installed, please refer Acronis True Image for Western Digital: Product Activation Required.Cloning of an External USB Drive is not supported.
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